Contact
Talk to a human.
Most questions get answered faster on the phone. For bookings, quotes, or driver issues — call us. For anything else, the form below routes to the right team.
Direct lines
- National
1300 326 150
Mon-Fri 8am-6pm AEST - Email
support@samedayexpress.com.au
Replies within 1 business hour - Office
Pyrmont, NSW
No walk-ins — please book a call
Send a message
Use the form below for general enquiries, booking help, or business account requests. Most messages receive a reply within one business hour during weekdays.
Looking for something specific?
- Get a quote — head to our instant-quote tool. No signup, instant pricing, dispatched in under a minute.
- Track a booking — the booking link in your confirmation SMS goes straight to the live driver map.
- Driver application — see become a driver for what we look for and how to apply.
- Account help — business customers can email support@samedayexpress.com.au from the address on file.
- Media or partnerships — email support@samedayexpress.com.au with "Media" in the subject and we route to the right person.
Our office
Same Day Express is a trading name of Zoom2u Pty Ltd (ABN 70 169 869 327). Our operations office is in Pyrmont, Sydney — but the driver network is national. No walk-ins; we run the platform, the drivers run the road.
